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For New Clients

Cool Veterinary Hospital offers a wide variety of services in Auburn, GeorgetownColoma, Pilot Hill, Greenwood, Foresthill, El Dorado Hills, and surrounding areas.

Our team is devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

New Client Form

Veterinary services -delivered with courtesy
and respect.

1

Arrival

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
2

Medical History

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition, and the reason for your visit, gathering data for the doctor.
3

Examination

Then, one of our veterinarians will examine your pet, ask you further questions, and may recommend diagnostic tests if needed. Your doctor will then discuss a possible diagnosis and treatment plan if warranted.
4

Communication

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
5

Care Plan

Our veterinary technician will come to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you.
6

Follow Up Care

Our front desk staff will process your payment and schedule any needed follow-up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times when the unexpected will create delays. We will ensure these are minimized as much as possible.